The Direct Cremation Podcast

Ashley Jones (Cascade Funeral Directors): From Apprentice to General Manager at a 5,000+ Case Cremation Brand | #2

Episode Summary

Ashley Jones may have started as an apprentice, but quickly grew to managing almost half of the 60-person Cascade Funeral Directors, the massive operation averaging over 5,000 cases per year. In this episode, Ashley, Will, and Tyler talk about what it's like managing a massive cremation company and how COVID affected the funeral profession.

Episode Notes

Ashley Jones started as an apprentice but grew to managing almost half of 60-person Cascade Funeral Directors, the massive operation averaging over 5,000 cases per year. 

In this episode we discuss:

• What efficiency means in a funeral operation as large as Cascade Funeral Directors.
• Why phone etiquette is so important to the family experience.
• What COVID did to the staff.
• The similarities of Ashley and Will's experiences as funeral directors.
• What will death care look like in 10 years, according to Ashley.

Tell us what you think! Email Tyler (tyler@directcremation.com) or Will de Michaelis (will@directcremation.com).

For Innovative Funeral Directors Blazing a Trail. Find us at directcremation.com.

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